Returns & Exchanges
We want you to be completely satisfied with your skincare journey, which is why we offer a 30-day money-back guarantee on all products purchased directly from our site. If a product doesn’t meet your expectations, we make the return process simple and transparent to ensure your skin health remains our top priority.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the authorization process.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all lids are tightened to prevent leakage during transit.
Affix Shipping Label
Print the prepaid return shipping label provided via email and attach it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing